Returns & Exchanges
At Westside, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a seamless 30-day return policy for all fashion apparel and accessories. Please ensure items are unworn, unwashed, and retain their original tags to qualify for a full refund or exchange.
Return Process
- 1.Initiate Return
Log into your Westside account, navigate to 'My Orders', and select the items you wish to return to generate a return request.
- 2.Pack Your Items
Place the items in their original packaging along with the invoice and ensure the parcel is securely sealed for transit.
- 3.Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
- 4.Receive Refund
Once our warehouse team completes the quality inspection, your refund will be processed to your original payment method within 5-7 business days.